Terms and Conditions

1. Introduction to Terms and Conditions

LottoBestNZ is a comprehensive informational website designed to deliver authoritative and accessible content about lottery gameplay, results, rules, and related resources in New Zealand. Our aim is to present reliable information through clear articles, visual aids, and FAQs in a premium, user-friendly, and mobile-responsive interface.

These Terms and Conditions (Terms) govern your access to and use of https://lottobestnz.com/ (the Site). If there is any conflict between these Terms and any other policy or notice on the Site, these Terms prevail unless expressly stated otherwise.

2. Acceptance of Terms

By accessing, browsing, or using the Site, you confirm that you are at least 18 years old and that you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, do not use the Site.

We may update these Terms from time to time. Material changes will be indicated by updating the “Effective date” above. Continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

3. Account Registration

Some features may require you to create an account. When registering, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your information as necessary;
• Safeguard your login credentials and restrict access to your device;
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or where we suspect unauthorised use or fraud.

4. Game Rules and Procedures

Our Site provides information about lottery games, including rules, odds, draw schedules, and results. Where interactive features or ticket-facilitation services are offered, the following applies:

• Eligibility: You must be at least 18 years old and comply with applicable New Zealand laws.
• Game Participation: Review the rules for each game before participating. Rules may include number selection methods, draw timings, prize tiers, and prize claim windows.
• Results: Results displayed on the Site are provided for information purposes only. Official results are those published by the authorised lottery operator. In the event of discrepancies, official operator records prevail.
• Errors and Omissions: While we strive for accuracy, content may contain errors. We do not guarantee completeness or timeliness and may correct information without notice.

For detailed rules, see our dedicated sections: Rules, Results, and Jackpot.

5. Payment and Payouts

If the Site enables ticket purchases, subscriptions, or add-on services, the following terms apply:

• Payment Methods: Accepted methods will be displayed at checkout and may include cards or other approved providers.
• Pricing: Prices are shown in NZD and may change at any time. Promotional pricing and discounts may be subject to additional terms.
• Authorisations: By submitting a payment method, you authorise us or our payment partner(s) to process charges for the selected services.
• Payouts and Prize Claims: Where applicable, prize claims must follow the procedures of the authorised lottery operator. We do not adjudicate prize disputes. Time-limited claim windows may apply.
• Refunds: Except where required by law, all sales are final. If a transaction error occurs, contact us promptly via Contact Us.
• Taxes: You are responsible for any applicable taxes or reporting obligations arising from your participation or winnings.

6. Privacy Policy

We are committed to protecting your privacy and handling personal information responsibly. Our data practices—including what we collect, how we use it, sharing, retention, security, and your rights—are described in our Privacy Policy.

By using the Site, you consent to the collection and use of information as outlined in the Privacy Policy. We implement appropriate technical and organisational measures to secure your data but cannot guarantee absolute security.

7. Responsible Gaming

Lottery participation should be fun and within your means. To support responsible play:

• Only spend what you can afford to lose; set limits and stick to them.
• Do not chase losses and never view lottery play as a source of income.
• Keep gambling separate from other life priorities and obligations.

If you or someone you know needs support in New Zealand, contact Gambling Helpline Aotearoa (24/7). Freephone: 0800 654 655 • Text: 8006.

8. Dispute Resolution

If you have a concern or complaint, please contact us first so we can attempt to resolve it promptly.

1. Support: Submit details via Contact Us with relevant information (dates, references, screenshots).
2. Investigation: We will acknowledge your complaint and investigate. We may request additional information.
3. Outcome: We will provide a written response outlining findings and any remedial steps.

Governing Law: These Terms are governed by the laws of New Zealand. You submit to the exclusive jurisdiction of the New Zealand courts in relation to any dispute arising from these Terms.

9. Copyright and Trademark Information

All content on the Site—including text, graphics, logos, videos, and software—is owned by or licensed to LottoBestNZ and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without prior written permission, except as permitted by law for personal, non-commercial use.

“LottoBestNZ” and associated marks are trademarks or service marks of their respective owners. Third-party names and marks mentioned on the Site remain the property of their respective holders and are used for identification purposes only.

10. Contact Us

If you have questions about these Terms or any aspect of the Site, please contact us:

• Website: https://lottobestnz.com/
• Contact Form: Contact Us
• Email: [email protected]

We aim to respond within 3–5 business days.